Right of complaint
Right of complaint
There is a 2-year warranty from the date of purchase. In the event of a warranty claim, the item will normally be replaced with a new item, otherwise it will be sent for repair. Special repairs may require additional delivery time. This warranty only applies to production errors or defects. This does not apply if the item has broken due to wear, impact, non-compliance, etc. There is no warranty on gilding/gold plating.
We recommend
Take good care of your jewelry, therefore do not bathe or sleep with your jewelry on, avoid all contact with perfume, cream, etc. on the jewelry.
Please note that some gemstones cannot withstand water and can be damaged or discolored, including Amber, Pearls, Corals and Opals.
Keep your jewelry neat by storing it individually in small zipper bags and closing them tightly so that air cannot get in and oxidize the jewelry.